Cancellation Policy

Our firm offers full service development training and consulting to our clients. Because we understand that each client has their own specific needs, we offer flexible options for consultation and development. For more information on development training programs and plans, coaching, consulting or speaking engagements, schedule an appointment below. 

We know that our clients always endeavor to make all of their appointments, and we understand that life happens. That is why we offer a flexible cancellation policy and allow that a person can cancel or reschedule their appointment within 48 hours of their scheduled time and get NO CHARGE. Cancellations within 24-48 hours of appointment will incur a $50 cancellation fee. However, appointments cancelled/changed less than 24 hours of a scheduled appointment time will incur a cancellation charge which will be the full fee of your scheduled appointment time. Cancellations and changes to appointment times can occur online for your convenience. 

Cancellation Fee Schedule:

  • Cancellation 48 hours PRIOR to scheduled date & time of appointment = NO Charge
  • Cancellation 24-48 hours PRIOR to schedule date and time of appointment = $50 Cancellation Fee
  • Cancellation LESS THAN 24 hours PRIOR to schedule date and time of appointment = FULL APPOINTMENT FEE WILL BE CHARGED

Appointment cancellations may be left on the company’s voice mail, e-mail, or through the online scheduler but text message cancellations will not be considered an appointment cancellation. We are very sorry but there is no exceptions to this Cancellation/Reschedule of Appointment Policy.