[Free Video] Building Leadership Rapport To Increase Customer Engagement

Consumers can shop online for just about anything. This includes a new bank, mortgage, insurance, and more. There are numerous choices to choose from with a wide range of options both online and in the banking center. At one point, it was required to go to the branch to manage your accounts, now you can make deposits on a smart phone.  

So then, how is a bank supposed to compete when there are so many options in the industry?

1. One answer is simple, through Building Leadership Rapport To Increase Customer Engagement.

Banking regulations are required, but building real rapport and delivering an excellent customer experience is a choice!

The customer experience which includes but not limited to Customer Service, Pre-Sell preparation, Post-Sell engagement, and Building Rapport, allows for a person in any industry to excel. In one of my trainings, “Everyone Communicates, Few Connect” communication training, I share amazing simple to use strategies on how leaders can develop the right connection and rapport to build their customer engagement.

Here is a clip from a Lunch and Learn training for Fidelity Bank to kickstart 2018 with leadership tips in communication and rapport to increase sales in banking & mortgages. 

2. Building Connections is essential to the Sales Process

Building the right connection and rapport is essential to the sales process, not something that we just do.

Leadership development teaches us how to develop as leaders and in our communication to grow as professionals, generate more leads, and close more sales. As a John Maxwell certified coach and trainer, I use the techniques from the Maxwell Method in my trainings. 

Decide today, that you will begin the journey of being a learner to discover how to improve your communication, build rapport, and make the right connections, so that you can achieve success in life and in business. 

To learn more about getting a training for your team, contact us online at https://lorindabuckingham.com/appointments, or call our office at (678) 826-2990. 

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Lorinda Buckingham

Lorinda Buckingham is the Creator and Founder of Modern Empowerment, and is a Certified Coach, Speaker, & Trainer by the John Maxwell Team!

Lorinda Buckingham helps individuals discover powerful simple to use strategies on how to grow as leaders, enhance their career, and build the business of their dreams, and never again worry about not having what it takes to succeed!

Clients gain personalized attention and customized packages that meets the needs of their organization. Lorinda delivers amazing value by sharing proven principles in empowerment and leadership. Professionalism, friendliness, and authenticity and the hallmark for Lorinda and Modern Empowerment.

 

To Connect With Lorinda, go to https://LorindaBuckingham.com/connect

To Work With Lorinda go to www.LorindaBuckingham.com, or call 678-826-2990 or email Lorinda@LorindaBuckingham.com for Keynote Speaking, Corporate Training, Professional Leadership Development, Career Development or Coaching.